Press Release Details

Cushman & Wakefield Appoints EMEA Facilities Management Lead

September 18, 2018

Caroline Gardiner joins as International Partner

LONDON--(BUSINESS WIRE)-- Caroline Gardiner has been appointed to Cushman & Wakefield’s (NYSE: CWK) Global Occupier Services (GOS) team as Head of Facilities Management, EMEA.

Gardiner has spent the past three years working as a consultant to Citigroup, responsible as project lead for the global outsourcing of the Fortune 500 bank’s facilities management services across 98 countries within four regions.

Established within the facilities management sector, Gardiner has held a number of high-profile roles within the banking sector. She was project lead for the global outsourcing of Barclays Facilities Services across three regions and 54 countries, later appointed as the Interim Head of Global Facilities Management. Prior to that, she supported HSBC in developing a service-centric facilities management operating model through multiple partners, incorporating change and business transformation.

Before moving into the banking sector, Gardiner held senior management roles in corporate catering services organisations including Compass Group as well as Sodexo’s fine dining division Directors Table, developing the business and introducing facilities management services.

James Maddock, Head of GOS EMEA, said: “Facilities Management is a core area for our business. Caroline’s proven track record in global facilities management, as well as workplace and business transformation projects for major corporations, will be a real benefit to our clients which include some of the world’s most prominent businesses and organisations.”

Gardiner joins Cushman & Wakefield later this month as an International Partner. Current team lead, Partner Ian Gray, remains in the senior management team, taking the role of Head of Client Delivery, continuing to drive existing client services.

Steve Quick, Chief Executive of GOS, said: “We are delighted to have such a well-respected leader join our global team to focus on innovation, client-first delivery and continuous improvement. Caroline’s participation and support of our global occupier clients in EMEA will undoubtedly strengthen our delivery model, positioning our clients at the forefront of what’s next.”

Caroline Gardiner, incoming Head of Facilities Management, GOS EMEA, said: “Corporations are increasingly outsourcing some or all of the management and operation of their facilities. It is an exciting time in the sector and my insights, along with the team, will help inform our future growth strategy, global alignment and intelligent IFM capability to benefit new and existing clients, creating and delivering that all-important user experience.”

Cushman & Wakefield’s GOS EMEA team supports occupiers in making intelligent business decisions that optimise the value from the spaces they occupy.

About Cushman & Wakefield

Cushman & Wakefield (NYSE: CWK) is a leading global real estate services firm that delivers exceptional value by putting ideas into action for real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with 48,000 employees in approximately 400 offices and 70 countries. In 2017, the firm had revenue of $6.9 billion across core services of property, facilities and project management, leasing, capital markets, valuation and other services. To learn more, visit or follow @CushWake on Twitter.

Source: Cushman & Wakefield

Cushman & Wakefield
Richard Coleman
Head of EMEA Communications
0203 296 4326

Source: Cushman & Wakefield